Privacy Policy

Skillgrowth Limited (Company No. 810059)
Trading as 9 Global Careers

1. Who We Are

Skillgrowth Limited (Company No. 810059), trading as 9 Global Careers, provides professional training, career development, employability support, and recruitment-related services to individuals in the Republic of Ireland and internationally.

Website: https://9globalcareers.ie

For the purposes of data protection law, Skillgrowth Limited acts as a data controller in respect of the personal data collected through our website and services.

2. Data Protection Framework

We process personal data in accordance with:

• The EU General Data Protection Regulation (EU) 2016/679 (GDPR)
• The Data Protection Act 2018 (Ireland)

We are committed to ensuring that personal data is processed lawfully, fairly, and transparently.

3. Personal Data We Collect

Depending on your interaction with us, we may collect the following categories of personal data:

• Identity Data: name, date of birth (where required)
• Contact Data: email address, telephone number
• Professional Data: CVs, qualifications, employment history
• Educational Data: training progress, assessments, certifications
• Career Data: preferences, applications, placement information
• Technical Data: IP address, browser type, device information
• Usage Data: how you interact with our website and services

We only collect personal data that is necessary and relevant for the purposes outlined in this policy.

4. How We Use Your Data

We use personal data to:

• Deliver training programmes and educational content
• Provide career guidance, employability, and recruitment services
• Assess suitability for placements, roles, or opportunities
• Communicate important updates and support information
• Improve our services and user experience
• Maintain website security and prevent fraud
• Comply with legal and regulatory obligations

5. Lawful Basis for Processing

Under GDPR, we rely on the following lawful bases:

• Consent – where you provide clear permission
• Contract – where processing is necessary to deliver agreed services
• Legal Obligation – where required to comply with applicable law
• Legitimate Interests – including service improvement, recruitment matching, and system security

Where processing is based on consent, you may withdraw your consent at any time.

6. Recruitment, Training & Placement Services

As part of our services:

• Personal data may be shared with training providers, tutors, employers, or placement partners
• Data is shared only where necessary and proportionate
• All third parties are required to handle data securely and confidentially

We do not:

• Guarantee employment outcomes
• Sell, rent, or trade personal data

7. Comments

When visitors leave comments on our website, we collect:

• Data entered in the comments form
• IP address and browser user agent (for spam detection)

An anonymised string (hash) from your email address may be provided to the Gravatar service.
Gravatar privacy policy: https://automattic.com/privacy/

Once approved, your comment and profile image may be visible publicly.

8. Media Uploads

If you upload images to the website, you should avoid including embedded location data (EXIF GPS), as this may be accessible to other users.

9. Cookies

We use cookies to ensure the proper functioning of our website and to enhance user experience.

Types of Cookies

• Essential Cookies – required for core functionality and security
• Preference Cookies – store user settings and preferences
• Analytics Cookies – help us understand website usage

Login & Session Cookies

• Temporary cookies may be used to test browser compatibility
• Login cookies may last up to:
  • 2 days (standard)
  • 2 weeks (“Remember Me” option)
• Editing or publishing content may set short-term cookies

You can control cookies through your browser settings or our cookie banner. Disabling cookies may affect functionality.

10. Embedded Content

Our website may include embedded content (e.g., videos, tools, articles).
Such content behaves as if you visited the third-party website directly.

These providers may:

• Collect data
• Use cookies
• Track interactions

This is subject to their own privacy policies.

11. Who We Share Data With

We may share personal data with:

• Training providers and tutors
• Employers and placement partners
• IT service providers (hosting, email, analytics, security)
• Spam detection services

If you request a password reset, your IP address may be included in the reset email.

12. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Equivalent legal protection measures

13. Data Retention

We retain personal data only for as long as necessary:

• Account and service data: retained while services are active
• Comments: retained indefinitely for moderation and continuity
• Legal obligations: retained as required under Irish law

When data is no longer required, it is securely deleted or anonymised.

14. Your Rights (Ireland & EU)

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time (where applicable)

You also have the right to lodge a complaint with the:

Data Protection Commission (DPC), Ireland
Website: https://www.dataprotection.ie

15. Contact

For any privacy-related queries, requests, or complaints, please contact us via:

Website: https://9globalcareers.ie

16. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.

Any updates will be posted on this page, and continued use of our services constitutes acceptance of those changes.